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Hello, world!

Hello everyone! Thank you for stopping by my blog. I know it's a bit barebones right now, but I plan to captivate you with awesome tech news and insights into Microsoft 365, Azure, and other technical knowledge troves in the future.

For those unfamiliar with me, I'm Colby, a Systems Administrator. My work primarily involves Microsoft 365 and Azure, although I also delve into other IT-related areas. It's a mixed bag of different topics, which I hope to share with you on my technical journey.

Stay tuned for more content and be sure to check in weekly for updates!

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Making a SharePoint Knowledge Base Part One: Getting Our Ducks in a Row

Howdy everyone, it's great to be back again for another post! As a matter of fact, this is our very first post on this blog. Amazing! For this post, I am going to help you create an intuitive Knowledge Base in SharePoint that your department or company can use as a whole. We'll also use Power Automate to notify us when our team adds to our Knowledge Base. So with this in mind, let's get started! Why a Knowledge Base? This idea comes from a recent SharePoint migration I did in my own workplace. I wanted to create a centralized resource for our team to find knowledge articles, troubleshooting steps, and guides. This helps us share knowledge across our team as well as with our end-users. For those of you who do not know what a Knowledge Base is, it is as simple as this: A centralized resource to share knowledge and provide self-help to users.  Now that you're privy to what it is, we can begin to build ourselves a Knowledge Base! We'll start with our foundational assets...

Making a SharePoint Knowledge Base Part Two: Knowledge is Power... Automate

Happy snow day folks! Well, at least for me. We saw up to 40+ centimeters last night which gave me plenty of time today to sit down and write the second part of this series which is adding templates and automation with Power Automate (in between all the shoveling and snow clearing of course). So this is where we get into some of the cool stuff that our knowledge base can do, as well as touch on some key points that may inspire you to go beyond even the knowledge base. However, if you're looking to finish off your knowledge base, here's the part that is for you! Templates Let's start with templates, as this is likely the most user-dependent part of the whole post. Before continuing, it's important to note that each template may differ, and it's really up to you and the stakeholders in your team or organization to determine the content to include. For the sake of demonstration, I'll keep this very barebones and focus on how to add a template to your knowledge base...